Siri sends texts to null

Siri frequently sends texts to a contact 'null' No such listing in contacts, reboot ineffective.

iPhone 6, iOS 9.3.5

Posted on Sep 2, 2016 9:37 AM

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Posted on Sep 17, 2016 11:58 AM

I found a solution and had posted on another thread... I found that the problem contact has "LINKED CONTACTS" at the bottom of the contact page. One of those linked contacts only had an email and no phone number. I added the missing phone number and the Siri texts started going to the desired recipient.

17 replies

Sep 22, 2016 5:31 PM in response to WillKrimm

I recently had this problem when sending texts to my wife through my watch. I discovered that I had two contact cards for my wife, one with a phone number and one without due to my iCloud Contacts and my Google Contacts. To fix it, I simply copied my wife's phone number to the card that didn't have it and named the phone number the same as her "original" contact card.


This resolved my problem and hopefully it helps someone else too!

Sep 25, 2016 10:52 AM in response to WillKrimm

I'm pretty sure I had the same problem as you, and here's how I solved it:


Reset Siri

http://lifehacker.com/reset-siris-training-data-to-force-it-to-relearn-your-v-17 21343298


I hard rebooted my iPhone between turning Siri off and back on, although I'm not sure that was necessary. However, now Siri correctly finds the contact record and correct phone number to send messages to.


Hope that helps!

Sep 2, 2016 10:00 AM in response to WillKrimm

To help us help you, can you provide some more information? Does Siri just do this on her own randomly? Have you started Siri (in any way) when this happens? Are you dictating a text message when this happens? Do you have a "null" contact in your list of contacts? Anything else you can think of would help. Without any further information, the general solution to these kinds of problems is:


  1. restart,
  2. reset,
  3. restore from backup, and
  4. restore as new.


In that order.


Restart your iPhone, iPad, or iPod touch - Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

How to erase your iOS device and then set it up as a new device or restore it from backups - Apple Support

Sep 2, 2016 10:21 AM in response to javaliga

SSiri frequently sends texts to a contact 'null'. So yes I have started Siri, holding the Home button and dictating.

NO such listing in contacts...I have no contact named 'null' and no contact I can see with an empty name

reboot did not fix it...I have already tried rebooting my phone


it iS intermittent and so far I cant reliably reproduce it. It happened about 40% of the time yesterday. Is fairly recent i.e. a week or two and SEEMS to have happened after my last ios update.


no I have not erased and restored yet. Wanted to avoid that. If you have no ideas then I guess I will.

Sep 23, 2016 11:10 AM in response to SteveKellman

Just did the 10.0.2 update and that didn't fix it (and a prior restart didn't either). Looking into KRSdesign's fix, I found a linked contact from a Google account that didn't have the number, so I added it to that linked contact and now texting to that person works as before. It's gonna be a real pain if I need to do that for all my contacts with linked contacts...

Sep 23, 2016 6:06 AM in response to WillKrimm

A similar thing is happening to me with multiple contacts, and just since the iOS 10 update. Rather than saying "Text so and so" and having Siri automatically text that person using the contact she's used to text them multiple times before, Siri now responds with something like "There are multiple contacts for so and so; which one would you like to use?" Choosing the one listed as "mobile" seems to work, but sends to "null" and the recipient never gets it. And a new "null" iMessage thread now shows these failed texts to multiple people.

Sep 24, 2016 11:19 AM in response to WillKrimm

Somehow this was marked 'solved'. My issue isn't. The suggestions about linked contacts with no number, and a problem with a Facebook contact with the same name i.e. my wife's, have been helpful in changing the symptoms. however, I get variations of the problem not a solution. At times Siri will suggest similar names when I say "text my wife", or it will offer up her email addresses and ask 'which one', or ask 'which wife?' I can send a text if I just give the phone number, and at times I can say 'wife' plus her name. But either alone does not consistently work. I always have to check to see if it really was sent or if it went to 'null'.


This is a recent (few weeks?) problem and suggests a software problem IMHO.

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Siri sends texts to null

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